When a child needs medical care, the whole family needs support. Hospitals care for patients; we care for the whole family. Together with our hospital partners, we complete the circle of care across BC and the Yukon.
Located at 4567 Heather Street in Vancouver, just 575 steps from BC Children’s Hospital, the House gives families immediate access to the care their child needs.
With 73 private family rooms, shared spaces, and daily support, families have everything they need to stay together during treatment. Children can play and connect, siblings remain part of everyday family life, and parents have space to rest and recharge.
These programs create a home away from home where families can focus on healing, without the added stress and time demands of daily responsibilities.
Our team is here for families every step of the way, offering guidance, connection to resources, and caregiver workshops that support the emotional and day-to-day challenges of a child’s medical journey.
Families have access to chef-led meals five days a week, along with freshly baked goods, grab-and-go bags for hospital visits, and daily pantry staples, reducing the burden of food so they can focus on care, connection, and time together.
Led by a Registered Music Therapist, music therapy offers one-on-one, family, and group sessions in which families sing, play, and create together, supporting emotional expression, reducing anxiety, and fostering moments of connection, creativity, and joy.
Guided by a Registered Art Therapist, art therapy offers weekly sessions, open studio time, and creative workshops, supporting children, siblings, and caregivers in expressing emotions, reducing anxiety, and finding moments of connection through art.
Led by a Certified Child Life Specialist, medical play offers group and one-on-one sessions where children and families explore medical experiences through play, reducing anxiety, building understanding, and helping children feel more comfortable and in control.
Led by a Certified Teacher, education programming offers one-on-one and group learning opportunities for all ages, supporting continued learning, connection, and routine through flexible, hands-on activities tailored to each child’s needs and interests.
Family Rooms are located inside hospitals across British Columbia, offering families a place to rest, recharge, and stay close to their child throughout the day. With sleep rooms comfortable seating, kitchen spaces, laundry access, and essential amenities, families can remain supported and involved in their child’s healthcare.
Located on the 2nd floor of the Critical Care Tower of Surrey Memorial Hospital, this quiet, comfortable space gives families a place to take a break, access meals, and recharge between visits.
Located on the 3rd floor of Royal Inland Hospital, this space gives families room to step away, connect, and reset during long hospital days.
Located on the 2nd floor of the Pediatrics Wing at University Hospital of Northern BC, this space offers families a place to rest and spend time together close to care.
Every family’s journey is different, but each one shows what becomes possible when families stay together. These stories reflect how connection, care, and a sense of normalcy help families face each day with strength and resilience.
We’re here to help you understand your options and guide you through the next steps. Connect with our team to learn more about staying at the House or accessing Family Rooms.
