A Place for Family to Stay Close

From daytime visits to overnight stays, the Ronald McDonald House Family Room in Kamloops offers a place to rest, prepare a meal, and stay nearby, just steps from your child’s bedside.

Overview of the Ronald McDonald Family Room at Royal Inland Hospital in Kamloops, BC

About the Family Room

Located inside Royal Inland Hospital, the Kamloops Family Room is a warm, welcoming space where families can rest, recharge, and stay close to their child throughout the day. Working alongside our hospital partners, we help remove barriers so families can remain present, involved, and together throughout their child’s care.

From a quiet place to sit and breathe, to a hot meal, a shower, or a load of laundry, we take care of the everyday so you can focus on what matters most. No booking required, our staff and volunteers are here to welcome you, support you, and make your time at the hospital a little easier.

Royal Inland Hospital

The Family Room is on the third floor of the Main Building.

Hours

Open every day from 8:00 AM – 8:00 PM

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June 2025

Grand Opening

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1,220

Day Visits in 2025

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817

Meals Served in 2025

Inside the Family Room

Inside the Family Room

Programs & Services

These programs create a home away from home where families can focus on healing, without the added stress and time demands of daily responsibilities.

Family support services available at the Ronald McDonald Family Room in Kamloops, BC

Family Services

Our Family Room staff are here to welcome you and support you with everyday tasks and needs.

Food and meal services provided at the Ronald McDonald Family Room at Royal Inland Hospital, Kamloops

Food Services

From weekly hot meals and complimentary snacks to pantry staples and grab-and-go options, our food services ensure families are nourished and supported throughout their stay.

Families celebrating a milestone in the Ronald McDonald Family Room at Royal Inland Hospital, Kamloops

Celebrations

From seasonal events and holiday gatherings to awareness days, we create moments of joy and connection that remind families they are part of a community that cares.

Stories of Staying Together

Every family’s journey is different, but each one shows what becomes possible when families stay together. These stories reflect how connection, care, and a sense of normalcy help families face each day with strength and resilience.

Using Family Rooms

The Kamloops Family Room is open to families with a child under 19 receiving care at Royal Inland Hospital. Located inside the hospital, it offers a place to stay close, rest, and recharge throughout the day.

The Family Room is a shared space, and we ask all families to help keep it welcoming and comfortable for everyone who needs it.

No referral is required to access the Family Room during the day. Simply stop by during open hours and our staff and volunteers will be there to welcome you.

Eligible Units Include:

To access the sleep room, please speak with a social worker in your hospital unit. Priority is given to families with the most critical needs, including those with a child in the NICU or Pediatrics. Access is based on availability.

Admission information for the Ronald McDonald Family Room at Royal Inland Hospital, Kamloops

Frequently Asked Questions

The Kamloops Family Room is open daily from 8:00 AM to 8:00 PM for families who need a place to rest, recharge, and stay close during the day. For families with the most critical needs, a limited number of sleeping rooms are available overnight. Sleeping rooms are allocated based on greatest need and require a referral from your hospital social worker.

No booking is required for day use. Simply stop by during open hours, and our team will welcome you in. Sleeping rooms cannot be booked in advance and are allocated based on greatest need.

The Kamloops Family Room is open to all families with a child under 19 receiving care at Royal Inland Hospital. Eligible units include the Neonatal Intensive Care Unit (NICU), Pediatrics, and Obstetrics.

There is no cost to use the Kamloops Family Room for day use or overnight stays. We are here for every family that needs us.

The sleep room is available for families with a child receiving care in the NICU or Pediatrics. Rooms are provided free of charge based on greatest need and cannot be booked in advance. To request a referral, please speak with your hospital social worker.

The Kamloops Family Room is located inside Royal Inland Hospital. Please ask your care team or hospital staff for directions when you arrive.

Yes, the Kamloops Family Room has a full kitchen, community pantry, and fridge storage for families to use. We also offer complimentary coffee, tea, and snacks throughout the day, along with weekly meals. Grab-and-go options are available for families returning to their child’s bedside.

Yes, laundry machines with complimentary detergent are available for families during their visit. It is one less thing to think about during an already demanding time.

Yes, there is a private shower stocked with towels and basic toiletries so families can freshen up without leaving the hospital.

The Kamloops Family Room includes a play area with toys and books for children, a lounge space for families to rest, and quiet areas for those who need a moment to pause. It is designed to be a welcoming space for every member of your family.

Need Support?

We’re here to help you understand your options and guide you through the next steps. Connect with our team to learn more about staying at the House or accessing Family Rooms.

Our House & Family Rooms

We support families across BC and Yukon through the House and Family Rooms, offering spaces to stay, rest, and access care and support throughout their child’s treatment.

Our 73-bedroom house in Vancouver provides families with a place to stay just 575 steps from the BC Children’s Hospital, with private rooms, shared spaces, and meals that support daily life while their child receives care.

Located inside Surrey Memorial Hospital, this Family Room offers a quiet space for families to rest, recharge, and access meals and daily support while staying close to their child.

Located on the 2nd floor of the Pediatrics Wing at University Hospital of Northern BC, this space offers families a place to rest and spend time together close to care.

Find What You Need

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Donate

Support families so they can stay in their child’s fight, with the care and support they need throughout treatment.

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Get Involved

Support families so they can stay together, close to care and focused on what matters most.

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Virtual Wish List

Bring moments of joy to families during a difficult time by gifting an item from our Wish List.

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