Our 73 standard family bedrooms are like a hotel room in design, with beds, as well as a full ensuite bathroom. Each room has linens, storage, and a mini fridge.
At Ronald McDonald House BC & Yukon, families can stay together just steps from their child’s care. With the support, space, and daily essentials they need, families are able to remain close, present, and connected throughout their child’s treatment.
Located at 4567 Heather Street in Vancouver, just 575 steps from BC Children’s Hospital, the House gives families immediate access to the care their child needs.
With 73 private family rooms, shared spaces, and daily support, the House provides everything families need to stay together during treatment. Children can play and connect with others, siblings remain part of everyday family life, and parents have space to rest and recharge.
Supported by dedicated staff and volunteers, the House offers not just a place to stay, but a caring environment where families can feel at home while navigating a difficult time.
Our 73 standard family bedrooms are like a hotel room in design, with beds, as well as a full ensuite bathroom. Each room has linens, storage, and a mini fridge.
The heart of the House, bringing all spaces together with a grand fireplace, gathering areas, and a feature slide, where families connect, events unfold, and community comes to life.
Four fully equipped kitchens are open 24/7, with pantry staples, a breakfast bar, coffee, and tea. Each family has dedicated pantry storage and fridge space to keep their food close and accessible.
Hours: 24/7
Equipped with 13 washer and dryer pairs, the laundry room is accessible 24/7. Machines are free to use, and detergent is available free of charge.
A dedicated teen retreat where tweens and teens can unwind and connect, featuring gaming stations, foosball, a keyboard, TV, and cozy lounge space designed just for them. The den can be booked for private family use for up to two hours during opening hours.
Hours: 8 am – 8 pm
A vibrant space where imagination leads the way, filled with costumes, play kitchens, building blocks, and endless opportunities for children to explore, create, and simply be kids.
Hours: 8 am – 8 pm
A creative haven where Art Therapy and imagination come together, fully stocked for painting, crafting, and self-expression, offering families a meaningful outlet during challenging moments.
Hours: 8 am – 8 pm
A joyful, uplifting space where Music Therapy comes alive, featuring instruments, recording equipment, a karaoke machine, and an accessible stage, inviting families to express, connect, and find moments of light through sound.
Hours: During Music Therapy Hours
A quiet, welcoming space for learning and reflection, complete with books, a reading nook, and cozy corners designed to support continued education and calm focus.
Hours: 8 am – 8 pm
A hands-on space built for creativity and problem-solving, where kids can build, imagine, and create freely, one brick at a time.
Hours: 24/7
Comfortable shared spaces in each house where families can relax, connect, or work. Featuring cozy seating, televisions, and computers dedicated to caregivers working remotely, these spaces offer a place to gather and foster moments of rest and togetherness.
Open 24/7 and offering a variety of exercise equipment, this space welcomes teens and adults to support their movement and wellness goals.
Hours: 24/7
An expansive outdoor area designed for play and fresh air, featuring a sports court with basketball and street hockey nets, a sandbox, and bikes for moments of movement, joy, and release.
These programs create a home away from home where families can focus on healing, without the added stress and time demands of daily responsibilities.
Our team is here for families every step of the way, offering guidance, connection to resources, and caregiver workshops that support the emotional and day-to-day challenges of a child’s medical journey.
Families have access to chef-led meals seven days a week, along with freshly baked goods, grab-and-go bags for hospital visits, and daily pantry staples, reducing the burden of food so they can focus on care, connection, and time together.
Led by a Registered Music Therapist, music therapy offers one-on-one, family, and group sessions in which families sing, play, and create together, supporting emotional expression, reducing anxiety, and fostering moments of connection, creativity, and joy.
Guided by a Registered Art Therapist, art therapy offers weekly sessions, open studio time, and creative workshops, supporting children, siblings, and caregivers in expressing emotions, reducing anxiety, and finding moments of connection through art.
Led by a Certified Child Life Specialist, medical play offers group and one-on-one sessions where children and families explore medical experiences through play, reducing anxiety, building understanding, and helping children feel more comfortable and in control.
Led by a Certified Teacher, education programming offers one-on-one and group learning opportunities for all ages, supporting continued learning, connection, and routine through flexible, hands-on activities tailored to each child’s needs and interests.
Families who stay at Ronald McDonald House BC & Yukon are travelling for a child’s medical care. Our role is to support them so they can stay together, close to care, and focused on what matters most.
To ensure we can support families who need it most, a few basic criteria apply:
If you have stayed with us before, you are welcome to request your return stay directly with our team.
Please contact the front desk at 604-736-2957 (ext. 1) to make a reservation request.
All new families are referred by a hospital social worker or healthcare provider. A minimum stay of three nights is required.
If you believe you may be eligible, please speak with your care team. They will guide you through the referral process and submit a request on your behalf.
If you have questions about staying with us, referrals, or what to expect, our team is here to support you. Reach out, and we’ll help guide you through the next steps.
Every family’s journey is different, but each one shows what becomes possible when families stay together. These stories reflect how connection, care, and a sense of normalcy help families face each day with strength and resilience.
Family Rooms are located inside hospitals across British Columbia, offering families a place to rest, recharge, and stay close to their child throughout the day. With sleep rooms comfortable seating, kitchen spaces, laundry access, and essential amenities, families can remain supported and involved in their child’s healthcare.
Located on the 2nd floor of the Critical Care Tower of Surrey Memorial Hospital, this quiet, comfortable space gives families a place to take a break, access meals, and recharge between visits.
Located on the 3rd floor of Royal Inland Hospital, this space gives families room to step away, connect, and reset during long hospital days.
Located on the 2nd floor of the Pediatrics Wing at University Hospital of Northern BC, this space offers families a place to rest and spend time together close to care.
Support families so they can stay in their child’s fight, with the care and support they need throughout treatment.
Support families by volunteering, fundraising, or joining events so they can stay close to care and focused on what matters most.
Take part in events that bring people together to support families and make staying together possible.