A quiet corner by the fireplace, a small retreat for a moment of stillness, reflection, or simply a chance to breathe.
From daytime visits to overnight stays, the Ronald McDonald House Family Room in Surrey is here to welcome your family with warmth and care, steps from your child’s bedside.
Located inside Surrey Memorial Hospital, the Surrey Family Room is a warm, welcoming space where families can rest, recharge, and stay close to their child throughout the day and night. Working alongside our hospital partners, we complete the circle of care, ensuring families have everything they need to stay together through their child’s treatment.
From a quiet place to sit and breathe, to a hot meal, a shower, or a load of laundry, we take care of the everyday so you can focus on what matters most. No booking required for day use visits, our staff and volunteers are here to welcome you, support you, and make your time at the hospital a little easier.
The Family Room is in the “Green Zone” on the second floor of the Critical Care Tower. We are in the Garden Walkway and beside the NICU.
(604) 585-5666 ext. 774396
Open every day from 9:00 AM – 9:00 PM
Unique Families
Day Visits
Plates Served Meals from the Heart
A quiet corner by the fireplace, a small retreat for a moment of stillness, reflection, or simply a chance to breathe.
A comfortable space with a couch and television where families can unwind, watch something together, and take a genuine break from the intensity of the day.
A private shower stocked with towels and basic toiletries, so families can freshen up and feel a little more like themselves without leaving the hospital.
A bright, welcoming space filled with toys and books where younger children can play, explore, and simply be kids, even in the middle of a hospital stay.
Beside the kitchen, our dining area has large tables where families can sit together, share a meal, and find a moment of connection over food and warmth.
A full kitchen and community pantry stocked with essentials. Families are welcome to keep groceries in the shared fridge, bake, and make themselves at home.
Laundry machines with complimentary detergent are available for families, one less thing to think about during an already demanding time.
Four overnight sleep rooms give families a place to rest through the night, just steps from their child’s bedside. Allocated based on medical need, sleeping rooms cannot be booked in advance and there is no charge to use them. Speak with your social worker to request a referral.
These programs create a home away from home where families can focus on healing, without the added stress and time demands of daily responsibilities.
Our Family Room staff are here to welcome you and support you with everyday tasks and needs.
From weekly hot meals and complimentary snacks to pantry staples and grab-and-go options, our food services ensure families are nourished and supported throughout their stay.
From seasonal events and holiday gatherings to awareness days, we create moments of joy and connection that remind families they are part of a community that cares.
Every family’s journey is different, but each one shows what becomes possible when families stay together. These stories reflect how connection, care, and a sense of normalcy help families face each day with strength and resilience.
The Surrey Family Room is open to all families with a child under 19 receiving treatment at Surrey Memorial Hospital.
Our Family Room is a shared space, and we ask all families to help keep it warm, welcoming, and comfortable for everyone who needs it.
No referral is needed to use the Family Room during the day, simply stop by and our team will welcome you in.
To access a sleeping room, please speak with your hospital social worker. Priority is given to families with a patient in the NICU, CHC, or CAPSU, with additional access based on availability.
We’re here to help you understand your options and guide you through the next steps. Connect with our team to learn more about staying at the House or accessing Family Rooms.
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Support families so they can stay in their child’s fight, with the care and support they need throughout treatment.
Support families so they can stay together, close to care and focused on what matters most.
Bring moments of joy to families during a difficult time by gifting an item from our Wish List.